PRIVACY POLICY

Effective Date: July 24, 2025

This Privacy Policy (“Policy”) describes how TECHY, a Florida Limited Liability Company (“Company”, “TECHY”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects personal and non-personal information (“Information”) provided by users or collected via our websites, social media channels, and offline interactions such as phone calls, emails, and in-store visits.

1. SMS/TEXT MESSAGING CONSENT

We may use SMS/text messaging through our point-of-sale (POS) provider for purposes such as:

• Appointment reminders
  
• Repair status updates
  
• Missed call notifications
  
• Requests for reviews
  
  

Consent: By providing your mobile number and opting in, you consent to receive such messages. Consent may be given verbally or in writing.

Opt-Out: To opt-out, reply “STOP” to any SMS. This will unsubscribe you from all SMS campaigns through our POS.

Message Frequency: May vary based on your interactions.

Message & Data Rates: Standard carrier charges may apply.

10DLC Compliance: We comply with current 10DLC (10-Digit Long Code) messaging guidelines.

No Sharing of Messaging Data: We do not sell, share, or transfer mobile numbers or consent information for marketing purposes.

2. WEBSITE COVERAGE

This Policy applies to our website, https://www.techycompany.com, and associated subdomains (collectively, the “Site”).

3. ACCEPTANCE OF TERMS

By using the Site or services, you agree to the terms in this Policy and authorize the collection and processing of your Information as described.

4. POLICY UPDATES

We may update this Policy periodically. Material changes will be communicated via the Site or other channels. Changes become effective thirty (30) days after notification unless otherwise stated.

5. INFORMATION WE COLLECT

Information You Provide

We may collect:

• Full name
  
• Email address
  
• Phone number (mobile/landline)
  
• Billing/shipping addresses
  
• Credit card details (processed securely)
  
• User-created passwords
  
• Optional data (e.g., gender, age, marital status via surveys)
  

Your Responsibility

You must ensure the information you provide is truthful, accurate, and does not infringe on third-party rights.

Information We Collect Automatically

We may collect the following data:

• IP address
  
• Browser and device type
  
• Operating system
  
• Access times and date
  
• Pages visited
  
• Referring URL
  
• Clickstream data
  

This is used for analytics, fraud detection, and service improvement.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable functionality and security
  
• Measure traffic and performance
  
• Personalize user experience
  
• Deliver targeted advertisements
  

You may control cookies through browser settings.

Behavioral Advertising:
We may partner with third parties to deliver ads based on your online behavior. To opt out of interest-based advertising, visit https://optout.aboutads.info.

7. SOCIAL MEDIA & DO NOT TRACK

Social Media Integrations

Our Site may integrate with platforms like Facebook, Google, or Instagram. These platforms may collect and process your data according to their own privacy policies.

Do Not Track Signals

Our Site does not currently respond to Do Not Track (DNT) browser settings. Third-party services may track user activity based on their own policies.

8. USE OF INFORMATION

We use your information to:

• Operate and maintain our Site and services
  
• Communicate with you regarding services, appointments, and promotions
  
• Process transactions
  
• Improve user experience
  
• Conduct internal analysis and reporting
  
• Enforce our Terms of Use and prevent fraud
  
• Comply with applicable laws
  

9. INFORMATION SHARING

We may share information:

• With service providers, affiliates, and contractors supporting our operations
  
• With regulators or legal authorities as required
  
• In response to subpoenas, court orders, or legal process
  
• To protect TECHY’s rights or safety, or that of others
  
• In the event of a business sale, merger, or acquisition
  
• With your consent
  
  

We do not sell your personal information.

10. DATA STORAGE & SECURITY

• Personal data is stored on secure servers managed by approved vendors
  
• Payment information is processed by certified third-party providers (PCI DSS compliant)
  
• We use encryption, access control, and monitoring tools to safeguard your data
  
  

11. USED ELECTRONICS DATA HANDLING (R2 COMPLIANCE)

TECHY complies with R2 (Responsible Recycling) standards for the handling of used electronics. Specifically:

• Data Sanitization: All devices accepted for trade-in, repair, or recycling undergo secure data deletion using NIST 800-88 or equivalent standards
  
• No Unauthorized Access: Devices containing user data are secured until data is sanitized or destroyed
  
• Data Security Protocols: Chain-of-custody tracking, locked storage, and audit logs are maintained for all devices containing user data
  
• Certified Partners: Any downstream vendor handling customer devices meets R2 or equivalent data handling and destruction standards
  
  

Customers are advised to back up and delete their data before surrendering devices. TECHY accepts no liability for undeleted data left on devices by customers, though we take all reasonable precautions to ensure full compliance.

12. YOUR RIGHTS & CHOICES

California Residents (CCPA / CPRA)

You have the right to:

• Know what categories of personal data we collect and why
  
• Access, correct, or delete your personal information
  
• Opt-out of sale or sharing of your data (Note: TECHY does not sell data)
  
• Non-discrimination for exercising your rights
  
  

To exercise these rights, contact info@techycompany.com with “California Privacy Request” in the subject line.

Access, Review, or Deletion

To request a copy, correction, or deletion of your information, contact us at info@techycompany.com or by mail at the address below.

Data Retention

We retain data as needed to:

• Maintain your account or service history
  
• Comply with legal and tax obligations
  
• Resolve disputes or enforce agreements
  
  

13. INTERNATIONAL USE DISCLAIMER

This Site is intended for use within the United States. If accessed from outside the U.S., you consent to your data being transferred to, processed, and stored in the United States, where privacy laws may differ.

14. CHILDREN’S PRIVACY

Our services are not intended for users under age 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it.

15. THIRD-PARTY LINKS

Our Site may contain links to external websites. We are not responsible for their privacy practices or content. You should review their privacy policies independently.

16. TERMS OF USE

This Policy is incorporated into our Terms of Use. Any disputes are subject to the terms outlined therein.

17. CONTACT US

If you have questions about this Privacy Policy or data practices, please contact us:

Email: info@techycompany.com
Mailing Address:
TECHY
3000 SW 4th Ave
Fort Lauderdale, FL 33315
United States