Privacy Policy
PRIVACY POLICY
Policy Effective: July 12, 2022
This Privacy Policy (the “Privacy Policy” or “Policy”) informs you how TECHY, LLC, a FLORIDA Limited Liability Company (collectively, “TECHY” or the “Company” or “we” or “us”) collects, processes, stores and uses information (the “Information”), including personally identifiable information, submitted by you or collected through the Company’s websites, social media channels, and offline activities such as phone calls and emails.
SMS/TEXT MESSAGING CONSENT
We use SMS/text messaging through our point-of-sale (POS) provider to communicate with you regarding:
- Appointment reminders
- Updates on repair progress
- Missed call notifications
- Requests for reviews
Consent: By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive text messages from T&E Repair for the specified purposes. You may provide consent verbally.
Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message. This will remove you from all SMS campaigns managed through our POS provider.
Message Frequency: Message frequency varies based on your appointments and repair services.
Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
10DLC Compliance: We comply with all applicable 10-Digit Long Code regulations and guidelines.
No Sharing of Text Messaging Data: We do not share your personal information, including your email address or mobile phone number, with any third parties/affiliates for marketing or promotional purposes. Any other mention of data sharing in this agreement excludes text messaging originator opt-in data and consent.
GENERAL INFORMATION
Website Coverage
This policy covers the Company’s website located at https://usahomeimprovement.com and associated subdomains (the “Site”).
Policy Acceptance
By using the Site, you accept the practices described in this Policy and its terms. You give express permission for us to collect, process, store, and use Information in accordance with this Policy.
Policy Updates
The Company reserves the right to modify this Policy at any time. Material changes will be posted on the Site or communicated by other acceptable means. Amended terms take effect thirty (30) days after notice, or on a date specified in the notice. Continued use after changes constitutes acceptance of the amended Policy.
INFORMATION COLLECTION
Information You Provide
You may provide us with:
- Name
- Address (shipping and/or billing)
- Email address
- Telephone number
- Mobile telephone number
- Credit card number
- User password
- Optional information during surveys (including gender, age, race, marital status, and number of children)
This information is referred to as “Provided Information.”
Your Responsibility
You are responsible for ensuring the Provided Information is legal, honest, truthful, accurate, and does not infringe on any third party rights.
Automatically Collected Information
The following information may be automatically collected:
- IP address
- Browser type and language
- Internet service provider (ISP)
- Resource requested
- Date and time of resource request
- HTTP referring resource
- Operating system
- Clickstream data
We aggregate this data and may combine it with other information to improve user experience, site functionality, and for fraud prevention.
Cookies & Other Technologies
The Site uses cookies set by us or third-party services. Cookies might be used to:
- Enable certain functions
- Provide analytics
- Store preferences
- Enable ad delivery and behavioral advertising
Cookies can be session cookies (expire when browser closes) or persistent cookies (remain until expiration or deletion).
Behavioral Advertising / Re-Targeting
We partner with third parties to display advertising on our Site and manage advertising on other sites. These partners may use technologies such as cookies to gather information about your activities to provide interest-based ads. You may opt-out by clicking here (note: this does not opt you out of receiving generic advertisements).
Social Media
The Site includes social media features and may use social media application programming interfaces (APIs) for log-in. The social networking site may collect certain information about you according to their own privacy policies.
Do Not Track Signals
The Site does not alter practices when receiving Do-Not-Track signals. We do not currently track user personal information over time and across third-party websites, but third parties with services on our Site may obtain browsing information according to their policies.
DATA USAGE AND SHARING
Purposes of Information Collection
We use Information to:
- Provide Site functionality
- Administer and manage the Company
- Provide client service and marketing
- Conduct research and analysis to improve products/services
- Administer and communicate regarding events, marketing, and advertising
- Notify you about orders, products, services, security, and administrative issues
Information Sharing
We may share Information in the following circumstances:
- With suppliers, business partners, vendors, consultants, service providers, subsidiaries, and affiliates working on our behalf
- In response to legal requests or requirements
- To comply with legal obligations
- To protect rights, property, or safety and investigate fraud
- In connection with mergers, restructuring, reorganization, sale of assets, financing, or acquisition
- With others with your consent or at your direction
Information Storage
- Most information is stored on databases/servers operated by e-commerce vendor Salesforce
- Email information is stored on databases/servers operated by vendors
- Credit card information is processed and stored by payment processors, not by TECHY
- Social media log-in information may be stored by the specific social media site
USER RIGHTS AND CHOICES
California Privacy Rights
Under California Civil Code Section 1798.83, California residents have the right to opt-out of sharing Information with third parties for direct marketing purposes. Contact us at info@techycompany.com with “Opt-Out” in the subject line.
Review and Deletion Requests
To review, delete, or request changes to your Provided Information, contact us at info@techycompany.com or via mail at the address listed at the end of this Policy.
Data Retention
We retain Information as long as needed and in accordance with applicable laws, including when:
- Your account is active
- Information is useful for commercial purposes
- We need to comply with legal obligations
- We need to resolve disputes
- We need to enforce agreements
SECURITY AND LIMITATIONS
Security Measures
The Company takes appropriate security measures to secure Information, including password protection and restricted access. However, we cannot guarantee complete security of information transmitted through the Site.
International Use Limitations
The Site is intended for use within the United States only. If used from outside the US, you explicitly accept that your Information may be transferred to, stored, and processed in the US where privacy laws may differ.
You agree not to use the Site in violation of any country’s laws or from embargoed territories.
Children’s Information
The Site is directed to adults or for use with adult consent. Individuals under 18 must be supervised by a parent or guardian. We do not knowingly collect information from anyone under 13. If discovered, such information will be removed.
ADDITIONAL INFORMATION
Links to Other Websites
The Site may contain links to other websites that we do not control. We are not responsible for the privacy practices of other sites, and you should review their privacy policies.
Terms of Use
This Policy is incorporated into our Website Terms of Use. Disputes regarding privacy are subject to this Policy and our Terms of Use.
CONTACT INFORMATION
Questions about this Policy may be directed to:
Email: info@techycompany.com
Mailing Address:
TECHY
3000 SW 4th Ave, Fort Lauderdale
FL 33315, United States
