TERMS AND CONDITIONS

 Techy LLC – Terms and Conditions
Last Updated: April 2026

Terms And Conditions

1. Acceptance of Terms

By accessing our website, submitting a repair request, or using our services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree, you must not use our services.

2. Services Provided

We provide diagnostics, repair, and related services for electronic devices. All repairs are subject to approval of an estimate.

3. Estimates and Payment

  • Estimates are based on initial inspection and may change.

  • Additional issues require approval before proceeding.

  • Payment is due upon completion unless otherwise agreed.

  • A diagnostic fee may apply if repair is declined.

4. Device Condition & Pre-Existing Damage

You acknowledge your device may have pre-existing damage.

We are not responsible for:

  • Structural weakness

  • Prior repairs

  • Hidden/internal issues

Additional damage may occur during repair due to device condition.

5. Data Loss & Backup

You are solely responsible for backing up your data.

We are not liable for:

  • Data loss

  • Data corruption

  • Software issues

6. Privacy & Device Access

Technicians may have incidental access to data during repair.

  • You should remove sensitive information

  • Passcodes may be required for testing

  • If access is not provided, functionality cannot be guaranteed

7. Parts & Manufacturer Disclaimer

We may use:

  • OEM parts

  • Aftermarket parts

Aftermarket parts may affect:

  • Face ID / Touch ID

  • True Tone

  • Software warnings

Repairs may void manufacturer warranties.

8. High-Risk Repairs (Liquid / Severe Damage)

Devices with liquid or severe damage are repaired on a best-effort basis.

No guarantee of full functionality is provided.

9. Repair Timeframes

All timelines are estimates and may vary due to:

  • Parts availability

  • Supplier delays

  • Device condition

10. Post-Repair Inspection

You must inspect your device upon return.

Acceptance confirms the repair was completed satisfactorily.

11. Warranty

  • Covers only the specific repair performed

  • Does NOT cover:

    • Physical damage

    • Water damage

    • Misuse

  • Void if opened by third party

12. Refund Policy

All completed repairs are non-refundable.

Warranty remedies are limited to repair or replacement.

13. Limitation of Liability

To the maximum extent permitted by law:

  • Liability is limited to the amount paid

  • We are not liable for:

    • Lost data

    • Lost profits

    • Loss of use

    • Indirect or consequential damages

14. Abandoned Devices

Devices not picked up within 30 days may be considered abandoned.

We may sell or dispose of them to recover costs.

15. Right to Refuse Service

We reserve the right to refuse service at our sole discretion.

16. Chargebacks

Initiating a chargeback without allowing resolution may result in collections.

17. Franchise Location Disclaimer

Techy-branded locations may be independently owned and operated.

  • Each location is solely responsible for its services

  • Liability is limited to the servicing location

  • Techy LLC is not responsible for franchisee actions

    Independently owned franchise locations agree to indemnify and hold harmless Techy LLC and its affiliates from any claims, damages, or liabilities arising from their operations, services, or conduct.

18. No Agency Relationship

Nothing creates a partnership, joint venture, or agency between Techy LLC and any location.

19. Indemnification

You agree to indemnify and hold harmless Techy LLC from any claims arising from:

  • Your use of services

  • Your breach of these Terms

20. Dispute Resolution

All disputes shall be resolved through binding arbitration in the State of Florida.

You waive:

  • Jury trial

  • Class action participation

21. Governing Law

These Terms are governed by the laws of Florida.

22. Changes to Terms

We may update these Terms at any time.

 

 PRIVACY POLICY 

Techy LLC – Privacy Policy
Last Updated: April 2026

1. Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Device information

2. How We Use Information

We use information to:

  • Provide repair services

  • Communicate updates

  • Process transactions

3. SMS & Communications

We use SMS messaging through our point-of-sale (POS) system to communicate with you regarding:

  • Appointment reminders
  • Repair updates
  • Promotional offers (with your express consent)

Consent: By providing your mobile number and opting in, you consent to receive text messages from Drphonefix DBA Techy Corporate. Consent may be provided verbally.

Opt-Out: Reply “STOP” to any message to opt out of all SMS campaigns.

Message Frequency: Frequency varies based on your repair status and appointments.

Charges: Message and data rates may apply. Check with your carrier for details.

10DLC Compliance: We comply with all applicable 10-Digit Long Code regulations.

Message Types:

  • Appointment reminders
  • Repair status updates
  • Missed call notifications
  • Review requests

Privacy: We will not share your mobile number with third parties for marketing purposes.

4. Data Sharing

We do not sell your personal information.

We may share data with:

  • Service providers

  • Payment processors

5. Device Data

Technicians may have incidental access to device data during repair.

We recommend removing sensitive data before service.

6. Data Security

We use reasonable safeguards but cannot guarantee absolute security.

7. Your Rights

You may request:

  • Access to your data

  • Correction of inaccurate data

8. Third-Party Links

We are not responsible for third-party websites linked on our site.

9. Changes to Policy

We may update this policy at any time.

 

3. WALMART & LOCATION DISCLAIMER 

Walmart & Franchise Location Disclaimer

Independent Ownership

Certain Techy and DrPhoneFix locations operate within or near Walmart stores and may be independently owned and operated franchise businesses.

Responsibility for Services

All services are performed by the specific store location where your device is serviced.

Each location is solely responsible for:

  • Its employees

  • Its operations

  • Its service quality

Franchisor Liability

Techy LLC:

  • Does not control day-to-day operations of franchise locations

  • Is not liable for acts, errors, or omissions of independently owned locations

No Affiliation with Walmart

Walmart Inc.:

  • Does not provide repair services

  • Is not responsible for Techy services

  • Has no liability for customer claims

Customer Responsibility

All service-related issues must be directed to the servicing location.