Holy crap! I do not have all the words to just express how grateful I am to have found these guys! I was recommended this one by another one of their colleagues at another location. I went in with the...
Holy crap! I do not have all the words to just express how grateful I am to have found these guys! I was recommended this one by another one of their colleagues at another location. I went in with the issue of my iPad 11 charging port not charging. I was just happy enough to get it to turn on so I can transfer data to another iPad. But of course, more issues came up that, now that something with the motherboard needed replacing but Mr. Ali and Chris were determined to fix it and find ways around it when my only goal was just to get the data out (yes I know I failed I should have backed it up but I didn’t dang 😅). Mr. Ali explained in very good detail as far as why this or that happened and I really appreciated it. Unfortunately, it was gonna take time for a part to come in and I was just prepared to take an L because I needed to return the tablet to ATT. Mr. Ali was determined though let me just say! I left my tablet in the hopes of extending at least the time frame to return the tablet so that extra part could come in. While on the phone, Mr. Ali called me and told me that he was able to get the tablet fixed AND CHARGING!!!! I was ecstatic!!! Relieved!!!! Could not be any more grateful! I don’t know what kind of Techy brain surgery he did but he made it happen!!! Especially at a reasonable price and turn around! Best customer service so far and I recommend these guys 1000%!!!
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